1. General Provisions

This Refund Policy (hereinafter referred to as the "Policy") applies to the online store Keep-n-Trip (hereinafter referred to as the "Store"), located at https://keep-n-trip.eu

2. Refund Terms

The Buyer has the right to return the goods within 14 days from the date of receipt.

3. Return Conditions

The goods can be returned only if they:

  • Have not been used;
  • Have retained their original appearance;
  • Have all the original tags and packaging;
  • Are accompanied by a document confirming the purchase.

4. Return Procedure

To return the goods, you must:

  • Contact the Store by e-mail [email address] or phone [phone number] and inform about your desire to return the goods;
  • Send the goods to the address [store address] together with the completed return form;
  • Receive a refund within 14 days from the date the Store receives the returned goods.

5. Exceptions

The following goods cannot be returned:

Made to order;

  • Used;
  • Damaged through the fault of the buyer;
  • Without original tags and packaging;
  • Without a document confirming the purchase.

6. Contact Information

If you have any questions related to the return of goods, the Buyer can contact the Store by e-mail mailbox@keep-n-trip.com